Mission Statement- To Provide the Best Automotive Repair Service in the Industry. Through a Continuous Commitment to Quality and Customer Service.   Philosophy and Values- Since 1970, Tuffy has been committed to: Treating our customers & employees with honesty, respect, and professionalism. Providing quality parts and service at an exceptional value. Recognizing that satisfied customers are the foundation of our business. At Tuffy, we realize that our future success is determined by how well we exceed our customer’s expectations today.